Balrampur Multi Speciality Hospital
Transparent Care, Transparent Services!
These Terms & Conditions explain how our services, website, and facilities are used—ensuring clarity, trust, and a safe healthcare experience for every patient and visitor.
Introduction
Welcome to Balrampur Multi Speciality Hospital (“Hospital”, “we”, “our”, “us”). By accessing our hospital premises, website, booking appointments, or using any of our medical or digital services, you agree to comply with these Terms & Conditions.
These terms are designed to protect patients, visitors, and the hospital while ensuring ethical, safe, and lawful healthcare delivery.
Use of Website & Digital Platforms
- The information on our website is for general awareness only and does not replace professional medical advice.
- Website content may change without prior notice.
- Users must not misuse the website for unlawful, harmful, or unauthorised purposes.
- Any attempt to disrupt the website’s functionality or security is strictly prohibited.
Medical Services & Treatment
- All treatments and procedures are provided by qualified doctors and trained healthcare professionals.
- Medical advice and treatment plans are based on clinical evaluation, patient history, and diagnostic results.
- Outcomes may vary from patient to patient depending on health condition, response to treatment, and other medical factors.
- The hospital does not guarantee specific results or recovery timelines.
Appointments & Consultations
- Appointments are subject to doctor availability.
- Delays may occur due to medical emergencies or critical cases.
- Emergency cases are always prioritised over routine consultations.
- Patients are encouraged to arrive on time and provide accurate medical information.
Emergency Services
- The hospital provides 24×7 emergency care, including ICU, NICU, and PICU services.
- Emergency medical decisions are taken in the best interest of patient safety.
- Consent may be implied in life-threatening situations where immediate care is required.
Billing, Payments & Charges
- All medical services, diagnostics, procedures, and treatments are chargeable as per hospital policy.
- Bills are prepared based on services availed, investigations performed, and duration of care.
- Patients or attendants are responsible for timely payment of hospital bills.
- Any billing-related queries should be raised immediately with the billing department.
Patient Responsibilities
Patients and attendants are expected to:
- Provide accurate and complete medical information
- Follow hospital rules and medical advice
- Respect doctors, nurses, staff, and other patients
- Maintain discipline and hygiene within hospital premises
- Avoid misuse of hospital equipment and facilities
The hospital reserves the right to take appropriate action in case of misconduct.
Visitor Policy
- Visiting hours must be followed as per hospital guidelines.
- ICU, NICU, and PICU visitation may be restricted for patient safety.
- The hospital may limit the number of visitors to maintain hygiene and infection control.
Infection Control & Safety
- Balrampur Multi Speciality Hospital follows strict hygiene and infection control protocols.
- Patients and visitors must comply with safety instructions, including sanitisation and protective measures.
- Failure to follow safety guidelines may result in restricted access.
Limitation of Liability
- The hospital is not responsible for delays or disruptions caused by natural disasters, technical failures, or circumstances beyond control.
- We are not liable for loss of personal belongings within hospital premises.
- Medical decisions are made with utmost care; however, all treatments carry inherent risks.
Intellectual Property
- All website content, logos, images, and materials belong to Balrampur Multi Speciality Hospital.
- Content may not be copied, reproduced, or distributed without written permission.
Third-Party Links
Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, policies, or practices of external sites.
Termination of Access
The hospital reserves the right to:
- Restrict or terminate website access
- Refuse service in cases of policy violation, misconduct, or legal obligations
- Take necessary action to ensure safety and compliance
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall fall under the jurisdiction of courts in Balrampur, Uttar Pradesh.
Updates to Terms & Conditions
These Terms may be updated periodically. Continued use of our services after updates implies acceptance of revised terms.
Contact Information
For any questions related to these Terms & Conditions, please contact:
Balrampur Multi Speciality Hospital
Village Kalwari, Fulwariya Bypass,
Balrampur, Uttar Pradesh – 271201
Phone: +91 99977 71712
E Mail: admin@balrampurhospitals.com
Consent
By using our hospital services or website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
