Balrampur Multi Speciality Hospital
Your Privacy. Our Responsibility.
At Balrampur Multi Speciality Hospital, we respect your privacy and are committed to protecting your personal and medical information with the highest standards of care, confidentiality, and security.
Introduction
Balrampur Multi Speciality Hospital (“we”, “our”, “us”) is dedicated to safeguarding the privacy of every patient, visitor, and user who interacts with our hospital, website, and digital services. This Privacy Policy explains how we collect, use, store, protect, and share your personal information.
By accessing our website, booking appointments, or using our healthcare services, you agree to the practices described in this policy.
Information We Collect
Personal Information
We may collect personal details such as:
- Name, age, gender, date of birth
- Phone number, email address, residential address
- Identification details (where required)
- Medical history and health records
- Appointment and consultation details
- Billing and payment-related information
Medical Information
To provide safe and effective healthcare, we collect medical data including:
- Diagnostic reports
- Treatment history
- Prescriptions and clinical notes
- Test results and imaging reports
This information is collected strictly for medical care and legal compliance.
Website Usage Information
When you visit our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Cookies and basic analytics data
How We Use Your Information
Your information is used only for legitimate healthcare and operational purposes, including:
- Providing medical consultations, diagnosis, and treatment
- Scheduling appointments and follow-ups
- Processing billing, payments, and insurance claims
- Maintaining accurate medical records
- Improving hospital services and patient experience
- Communicating important health-related updates
- Complying with legal and regulatory requirements
We do not sell or misuse your personal or medical information.
Information Sharing & Disclosure
We may share your information only when necessary:
- With doctors, nurses, and healthcare professionals involved in your care
- With laboratories and diagnostic partners for testing
- With insurance providers for claim processing
- With government or legal authorities if required by law
- With trusted service providers who assist hospital operations (under confidentiality agreements)
All shared data is handled responsibly and securely.
Data Security & Protection
We take strong measures to protect your information, including:
- Secure data storage systems
- Restricted access to sensitive records
- Password-protected and encrypted systems
- Regular monitoring and security reviews
- Staff trained in confidentiality and data protection
While we follow best practices, no digital system is completely risk-free. However, we continuously work to minimise risks and protect your data.
Cookies Policy
Our website may use cookies to:
- Improve user experience
- Understand website traffic
- Enhance site performance
You may disable cookies through your browser settings, though some features of the website may not function optimally.
Your Rights
You have the right to:
- Access your personal or medical records
- Request correction of inaccurate information
- Request deletion of data where legally permitted
- Withdraw consent for non-essential communications
- Raise concerns about data usage or privacy
Requests can be made by contacting our hospital directly.
Children’s Privacy
Medical information of children is collected only with the consent of parents or legal guardians. We are committed to protecting the privacy of minors and handling their data with special care.
Third-Party Links
Our website may contain links to third-party websites. Balrampur Multi Speciality Hospital is not responsible for the privacy practices or content of external sites.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, services, or technology. Updates will be posted on this page with a revised effective date.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Balrampur Multi Speciality Hospital
Village Kalwari, Fulwariya Bypass,
Balrampur, Uttar Pradesh – 271201
Phone: +91 99977 71712
E Mail: admin@balrampurhospitals.com
Consent
By using our website or healthcare services, you confirm that you have read, understood, and agreed to this Privacy Policy.
Your trust matters to us. Your privacy is always protected.
